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Thread: No ratings in Uninstaller section?

  1. #1
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    No ratings in Uninstaller section?

    I'm using version 1.3 of SlimComputer & have noticed a possible bug it. I get Community Ratings in all sections, except the Uninstaller, there it says they are all Unrated. Since I get the Ratings in the other sections & I can swear that Uninstaller have the Ratings earlier, is there a bug in the current version?

    1.3.30878.17258

    Update: I just noticed that the Services section in Optimize, is acting the same way & again I swear that the Ratings used to work there as well.
    Last edited by Rizathivax; 01-23-2014 at 09:24 AM. Reason: Update

  2. #2
    Administrator Ryan's Avatar
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    There might be a problem on our end. The ratings are sent to you from our cloud database. The behaviour you are describing may occur if there is heavy server load.
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  3. #3
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    It thought that at first but it's been this way for at least two weeks now, plus you can switch to other sections & watch the Ratings load, then switch back with no change in the mentioned sections (they still show "Be the first to Rate this item").

    This added to what I describe in my thread "Rating system lagging or broken?", where the only Rating shown was the one I had just done, points to a coding bug unless each section is loading the Ratings from a different server?

  4. #4
    Administrator Ryan's Avatar
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    Try this... First, close the program completely. Make a backup of the %localappdata%\SlimWare Utilities Inc\SlimComputer folder. Just navigate to that location and rename the SlimComputer folder to "SlimComputer.bak". Launch SlimComputer and observe results.
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  5. #5
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    Ok, done & done. No change, also looking around, the Browser section is also not showing the Ratings in any of the Tabs.

    Now for some more information, I can watch the Community Ratings change from grey to the five pale colors (hover-over shows "Be the first to Rate!") when I hit "Refresh", so it's not that it isn't not trying, plus there is no error message (that I can see).

    Update: Also all the other information is showing for the noted sections, Cloud Av, Path, Publisher, etc. are being shown, just not the Ratings.
    Last edited by Rizathivax; 01-23-2014 at 12:44 PM. Reason: Update

  6. #6
    Administrator Ryan's Avatar
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    The issue is on our end. We're looking into it.

    EDIT: Found the issue. Should be fixed now.
    Last edited by Ryan; 01-23-2014 at 04:03 PM.
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  7. #7
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    THanks for the question and answers

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