Thanks for trying to make a useful product and also making it available as freeware. Unfortunately it just doesn't work. I don't mean to be rude with my post but just wanted to let you know that they way the product is advertised suggests it is installed and then works automagically to backup the O/S and Program files.. all very smooth and with very little effort on the part of the user..
I have uninstalled and reinstalled the program three times, tried to run a backup and it fails at 30% or 50% or 90%, rebooted my PC multiple times but still no luck. It does seem that I am not alone with this issue looking at your forum and I am sure there are others that have the issue and just uninstall the program and don't let you know about it.. I thought it made more sense to provide you some feedback..
I have uninstalled the product now and don't intend to spend any more time trying to resolve the issue.. the problem I have is the same as being reported elsewhere on the forum:
2013-12-01 10:04:21.896: E: Attempting to delete failed snapshot directory: J:\RecImg Snapshots\20131201095608
2013-12-01 10:05:03.393: E: GetConfigurationDetails for : 80070490
2013-12-01 10:05:03.772: E: pcname: MANDM-PC
2013-12-01 10:05:03.810: E: pcname: MANDM-PC
2013-12-01 10:05:05.214: E: Attempting to delete failed snapshot directory: J:\RecImg Snapshots\20131201100422
2013-12-01 10:05:05.393: E: GetConfigurationDetails for : 80070490
Thanks and good luck getting this sorted..